Shipping policy

Economy shipping is free for orders over USD $50. All other shipping costs are calculated based on the total order weight.

Shipping Costs:

Shipping Method Order Conditions Shipping Fee
Economy Shipping Orders USD 50.00+ Free
Orders 0lb–5lb USD 9.80
Orders 5lb–70lb USD 29.90
Standard Shipping Orders 0lb–1lb USD 6.90
Orders 1lb–5lb USD 9.90

 

Shipping Times:

Shipping Method Estimated Delivery Time
Economy Shipping 5–8 business days
Standard Shipping 3–4 business days

 

Exclusions:
We regret that we are unable to ship to the following locations:

  • Alaska

  • American Samoa

  • Guam

  • Hawaii

  • Marshall Islands

  • Northern Mariana Islands

  • Palau

  • Puerto Rico

  • U.S. Virgin Islands

  • U.S. Armed Forces

  • European Armed Forces

  • Pacific Armed Forces

 

Handling Time

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Order Tracking Method

When we officially make the delivery, we will indicate the parcel tracking number and the tracking logistics link in the email.

Customer Service

Our customer service department is committed to assisting you in a variety of ways. If you have questions or problems with your order, please call customer service at 9098402360, Monday through Friday（Excluding holidays）， 9.30 a.m. to 5.00 p.m. PST/PDT. Or email oceanvista314@gmail.com

Special requests or adjustments will need to be arranged with our customer service department before your order can be shipped.